+62 819-1880-8081
Jl. Raya Padonan No.67, Canggu, Badung, Bali
Mon-Sun 09:00 AM - 09:00 PM
EN
drh. Aisyah Setyaningrum
"I focus on minimizing stress for both pets and their owners through gentle handling, a calm environment, and clear communication."
Professional Background
  • What is your primary area of veterinary expertise?
    General Practitioner Veterinarian — Exotic Animal Medicine, Small Animal Medicine, and Soft Tissue Surgery
  • How many years of experience do you have in veterinary practice?
    3 years
  • Have you pursued any specialised training or certifications?
    Avian Medicine, ongoing studies in Reptile Metabolic & Bone Disease, and expanding skills in Exotic Animal Emergency Care.
  • What types of animals do you have expertise in treating, and are there specific species you are particularly skilled with or passionate about caring for?
    I have expertise in treating a wide range of animals, including small mammals such as rabbits, hamsters, sugar gliders, bats, cats, and dogs; reptiles such as turtles, sulcata tortoises, and snakes; as well as a variety of bird species. I am particularly passionate about caring for exotic pets and providing comprehensive medical support for both companion animals and wildlife.
Patient Care Approach
  • How would you describe your approach to patient care and client communication?
    My approach to patient care and client communication is simple, efficient, and informative, ensuring clarity in explaining the disease process and treatment options. My goal is to empower clients with knowledge so they feel more confident and less stressed when facing similar problems in the future.
  • What strategies do you use to ensure a positive and comfortable experience for both pets and their owners?
    I focus on minimizing stress for both pets and their owners through gentle handling, a calm environment, and clear communication.
Special Interests and Focus Areas
  • Do you have specific interests or focus areas within veterinary medicine (e.g., surgery, dentistry, preventive care)?
    Yes, my specific interests within veterinary medicine include preventive care, the management of chronic diseases, and soft tissue surgery.
  • Are there particular cases or conditions that you find especially rewarding to work on?
    I find cases especially rewarding when clients are actively engaged in their pet’s recovery—seeing their understanding grow, their confidence increase, and their pet’s health improve makes the work deeply fulfilling.
Client Interaction and Education
  • How do you educate and involve pet owners in the care and well-being of their animals?
    I use a clear, step-by-step approach: explain the condition in simple terms, demonstrate each home-care task, have owners practice (teach-back), and provide written checklists and follow-ups so they feel confident and independent.
  • What advice do you commonly provide to pet owners for maintaining their pets' health?
    The advice I most often give to pet owners is to do their research before bringing a new pet into their home. Understanding a species’ needs—nutrition, housing, behavior, and medical care—greatly reduces preventable health issues and unnecessary stress. When owners know what they are doing from the start, pets live healthier lives and vet visits can focus on preventive care rather than emergency problems.

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Jl. Raya Padonan No.67, Tibubeneng, Kec. Kuta Utara, Kabupaten Badung, Bali 80361
Mon-Sun 09:00 AM - 09:00 PM
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Contacts
Jl. Raya Padonan No.67, Tibubeneng, Kec. Kuta Utara, Kabupaten Badung, Bali 80361
Mon-Sun 09:00 AM - 09:00 PM
masvet.bali@gmail.com
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